Creator support

How can we help?

Search common questions about your application, code, analytics, or benefits.
ApplicationHow do I apply?+

Create or sign in to your account, then complete the guided application on the account page. You can add multiple social profiles before submitting.

ApplicationCan I edit a submitted application?+

Submitted applications are locked while they are being reviewed. Contact creator support if an important detail is incorrect.

ApplicationWhy is my application still in review?+

Review time can vary. Your account page remains the source of truth for the current application status.

Creator codeWhat makes a valid creator code?+

A code must be unique, contain 4 to 24 letters, and include no numbers, spaces, or symbols. It is stored in uppercase.

Creator codeWhere does my creator code work?+

Your code is designed for use across all Yavqo products and all sub-companies owned by Yavqo. Eligible attribution can still depend on product support and campaign-specific rules.

Creator codeCan I change my code later?+

No. The current program treats a code as permanent after it is claimed, so review it carefully before confirming.

AnalyticsWhen does activity appear?+

Eligible referral and conversion records appear after they are attributed. Some activity can be delayed or corrected during validation.

AnalyticsWhat do reward statuses mean?+

Pending rewards are still being checked, available rewards are eligible, paid rewards have been completed, and void rewards are no longer eligible.

BenefitsWhy is a benefit locked?+

Locked benefits are assigned but not currently available. Availability can depend on timing, program requirements, or a future release.

Account and applications

Already have an account?

Your account page shows the latest application status and gives approved creators access to live program data.

Open creator account
Still need help?

Talk to the creator team.

Include the email connected to your creator account and a short description of the issue.

Email creator support